Question A: How about the quality of your products?

-Answer A: Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our products quality.

There is professional team to test quality before shipping.

Question B: Can you put my brand name (logo) on these products?

-Answer B: Yes, of course. We have 22 years of OEM manufacturing experience.

Question C: How much do I need to pay for your OEM service?

-Answer C: No need to pay extra cost for our OEM service when your order quantity up to our OEM MOQ.

Question D: Can you put my brand name (logo) on these products when my order quantity less than the OEM MOQ?

-Answer D: Yes, we can. Just need some OEM service cost , the cost is according to your order quantity.

Question E: What payment method do you accept?

-Answer E: T/T, L/C, Western Union, Escrow,Credit Card etc.

Question F: What is the lead time of your products? (How long do you need to prepare my goods?)

-Answer F: 1-3 business days for sample order,3-10 days for MOQ order, 10-30 days for mass production orders (based on different quantities).

Question H: How will you deliver my goods to me?

-Answer H: We always ship sample order and MOQ order by Express ( Door To Door), such as DHL,UPS,Fedex... to enable our customers get their goods rapidly.

We ship mass order by Air, Sea,Express, according to customer‘s choice.

Question I: How long do I need to wait before my goods arrive?

-Answer I: 5-7 days for air freight, 3-5 days for international express. 20-40 days for sea transportation.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

Customs and Tax issues 

We will do whatever we can do to help out customers minimize the tax if you have special packing or declaration instructions. It is impossible for us to be aware of all import duties and other relevant costs for all countries.

Any other questions, welcome to contact with us! Thanks a lot.